ABS – Order Processing

ABS has at its core a specialised order processing system to process ad bookings.

Orders may be placed direct by an advertiser, or indirectly via an agency, or even more indirectly via a commissioned 3rd-party agent:

• simple-to-pick existing customers
• single-click access to enter/view/edit customer details while entering an order
• automatically learns advertiser-agency-invoicee relationships, and then automatically fills in many of the order details next time they book
• simply copes with large multi-address companies
• invoices addressed to a named contact at the advertiser, agent, or even a third party
• record a copy-chase contact name and email, for use by the copy-chasing system

Orders can contain any number of bookings, can be pre-paid (by VISA, for example), and may be booked and/or billed in any foreign currency. When an order is completed, an Order Acknowledgement or Order Confirmation Request can be automatically emailed (or faxed, if preferred) to the customer. The customer can email their order acceptance directly back to ABS - so outstanding confirmation requests can easily be checked and chased up.

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